Privacy Policy for Printlet.co.uk – Custom Printing & Web Design Services

At Printlet, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and services, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We collect personal data from you when you:

Place an order on our website.
Sign up for our newsletter.
Contact us through our contact form or email.
Interact with our website or social media.

The types of personal data we collect include:

Contact details (name, email, phone number, postal address).
Order information (payment details, billing and delivery addresses).
Website usage information (IP address, browser type, pages viewed, and browsing behavior).

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfill your orders.
To communicate with you about your order, products, or services.
To manage our relationship with you and provide customer support.
For marketing purposes, if you have opted into our newsletter or promotions.
To improve our website and services through analytics and feedback.

We will only use your personal data when the law allows us to, including to fulfill contracts, with your consent, or where we have legitimate business interests.

3. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers to:

Process payments securely.
Deliver products and services (e.g., delivery companies).
Manage email marketing campaigns (if applicable).

We ensure that these third parties respect your data and comply with data protection laws.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, secure servers, and access controls.

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of your personal data that we hold.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, where applicable.
Restriction: Request that we restrict processing your data in certain circumstances.
Objection: Object to our processing of your personal data for direct marketing or other legitimate interests.
Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us at info@printlet.co.uk.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal and accounting requirements.

7. Cookies

We use cookies to improve your experience on our website, such as by analyzing website traffic or remembering your preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.

For more details, please read our Cookie Policy.